- +43 660 6164630
- taxi.hello.ibk@gmail.com
- Zollerstraße 4 6020 Innsbruck Avusturya
Last Updated: September 1, 2025
Welcome to Alps Transfer Innsbruck. We are dedicated to providing premium airport and private transfer services defined by comfort, safety, punctuality, and complete discretion.
This Privacy Policy explains how Alps Transfer Innsbruck (“we,” “us,” or “our”) collects, uses, protects, and manages your personal information when you visit our website, book our services, or contact us.
Your privacy is a fundamental part of our business. By using our services, you agree to the collection and use of your information in accordance with this Policy. We ensure that every journey with Alps Transfer Innsbruck is seamless, reliable, and secure.
To provide you with our professional transfer services, we may collect the following types of information:
Full name
Email address
Phone number
Billing or service address
Pickup and drop-off locations
Dates and times of travel
Flight numbers
Number of passengers
Special requests or notes related to your airport or private transfer
We may collect payment-related information for booking purposes.
All payments are securely processed through trusted third-party payment providers.
We do not store full credit card information on our servers.
When using our website, we may automatically collect:
IP address
Browser type
Device type
Pages viewed and browsing behavior
Security logs
Any communication with us—via phone, email, WhatsApp, or website forms—may be recorded to provide better customer support and service quality.
Your information is used exclusively for service-related purposes, including:
Processing bookings
Scheduling your pickup
Assigning chauffeurs
Ensuring accurate and punctual service
Booking confirmations
Travel updates
Service reminders
Responding to questions or special requests
Completing transactions for your transfer service
Sending invoices or payment confirmations
Enhancing website usability
Streamlining our booking process
Optimizing the customer experience
Preventing fraud
Ensuring secure communication and data handling
With your explicit consent, we may send occasional updates or special offers.
You may opt out at any time.
We respect your privacy and do not sell, rent, or trade your personal data.
Information may only be shared under the following circumstances:
We share only essential information (e.g., name, pickup details) required to complete your transfer.
All partners are bound by confidentiality agreements.
We may disclose information to comply with Austrian or EU law, court orders, or governmental requests.
Information may be shared to:
Prevent fraud
Protect the rights and safety of Alps Transfer Innsbruck and our clients
We employ strict security measures to protect your personal data, including:
SSL encrypted website communication
Secured data storage
Restricted internal access
Regular safety and compliance checks
Although we take every precaution, no online system is fully risk-free.
However, we are committed to the highest level of protection.
Our website may use cookies to:
Improve user experience
Analyze website performance
Enhance booking functionality
You may disable cookies in your browser settings, although some website features may not function properly without them.
As a resident of the European Union, you have the right to:
Access your personal data
Request corrections or updates
Request deletion (“right to be forgotten”)
Restrict processing
Withdraw consent
Request a copy of your information
Object to certain uses of your data
To exercise these rights, please contact us at the information below.
Our services are intended for adults.
We do not knowingly collect data from individuals under the age of 18.
We may update this Privacy Policy periodically.
Any changes will be posted on this page with the updated date at the top.
We encourage you to review this Policy regularly.
If you have any questions regarding this Privacy Policy or how we handle your data, please reach out:
📍 Alps Transfer Innsbruck
Zollerstraße 4
6020 Innsbruck, Austria
📞 +43 660 6164630
📧 taxi.hello.ibk@gmail.com
Your comfort, safety, and privacy are our priority.
Travel with confidence — travel with Alps Transfer Innsbruck.
